Delayed RUM data

Incident Report for Datadog US5

Resolved

The issue is now resolved.

Posted Sep 01, 2026 - 12:18 EDT

Monitoring

We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.

Posted Sep 01, 2026 - 12:09 EDT

Identified

We have identified the underlying issue and are working on a fix.

Note that no data has been lost, and it will be backfilled and available once the service is operational again.

Posted Sep 01, 2026 - 11:55 EDT

Investigating

We are investigating increased latency processing RUM data.
As a result of this issue, some users may see gaps or delays in RUM graphs as well as empty or partial query results on RUM Sessions, RUM Analytics, RUM Application, and Error Tracking pages.

To prevent false monitor alerts due to delayed data, monitors affected by the delay will not notify and will automatically resume once current data is available. All other monitors will operate normally.

Posted Sep 01, 2026 - 11:40 EDT

This incident affected: RUM.